Return Authorization

To acquire a return authorization number, please fill out the following form. Completeness and accuracy of the information provided will expedite the process.

Upon submission, a Return Authorization (RA) number will be emailed to you for confirmation. The RA email will also provide detailed packing and shipping instructions. Note that the customer is responsible for the costs and logistics of shipping.

Disclaimer
The receipt of the RA number does not imply warranty coverage. Inspection and testing will be completed by Metron-Farnier customer service and you will then be contacted for resolution. The user can reference product warranty information on the website for additional information.